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Privacy Policy

Privacy Policy for www.vizitkw.com and Vizit KW Mobile App

Effective Date: [06/08/2023]

1. Introduction Welcome to Vizit KW. This privacy policy outlines how we collect, use, and protect the information you provide while using our website and mobile app. We are committed to ensuring the confidentiality and security of your personal information.

2. Information We Collect

2.1 Personal Information: We may collect personal information when you register an account, book appointments, purchase products, or interact with our website and app. This may include your name, contact details, email address, and other relevant data.

2.2 App Usage Information: When you use our mobile app, we collect non-personal information such as device information, app usage data, and browsing history. This data helps us understand how users interact with our app and improve its functionality.

3. How We Use Your Information:

3.1 Appointment Bookings: When you book appointments through our platform, we use your personal information to facilitate the process, coordinate with healthcare providers, and send appointment reminders. Please note that we do not handle any financial transactions related to appointments.

3.2 Product Purchases: When you purchase products from our online store, we use your personal information to process and fulfill your order. We do not store your financial information on our servers; instead, payments are securely processed by trusted third-party payment gateways.

3.3 Communication: We may use your contact information to communicate with you regarding your appointments, purchases, account updates, and other relevant information related to our services.

3.4 Marketing: With your consent, we may send you marketing communications, such as newsletters and promotional offers. You have the option to opt-out of receiving these communications at any time.

3.5 Analytics and Improvements: We analyze non-personal information, such as app usage data and browsing history, to understand user behavior, improve our services, and enhance the user experience.

4. Data Sharing and Disclosure:

4.1 Trusted Partners: We may share your personal information with trusted partners, including healthcare professionals, clinics, laboratories, or third-party payment processors. Such sharing is necessary to facilitate your appointments or product purchases.

4.2 Legal Compliance: We may disclose your information when required by law or in response to valid legal requests.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security protocols to safeguard your data.

6. Cookies and Similar Technologies:

We use cookies and similar technologies to enhance your browsing experience, analyze user behavior, and provide personalized content. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy:

Our website and app are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of any such information being collected, we will promptly delete it.

8. Your Choices and Opt-Out Options You have the right to update, access, or delete your personal information. If you wish to exercise any privacy-related choices, update your preferences, or opt-out of marketing communications, please contact us using the information provided below.

9. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

10. Updates to the Privacy Policy We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website and app, and the effective date will be indicated at the beginning of the policy.

Contact Us If you have any questions, concerns, or requests regarding your privacy or this privacy policy, please contact us at: info@vizitkw.com